About Telappliant
Telappliant has been helping businesses communicate better for over 20 years. Ella is the UK's enterprise-grade AI virtual assistant, built for contact centres, reception desks, and any business that values first-contact resolution. She ensures no customer call goes unanswered, no message gets lost, and every caller feels heard.
Why we built Ella
Too many businesses lose customers to missed calls and voicemail. We built Ella so that every caller gets an immediate, professional response, with NLP-powered self-service, accurate information, reliable message-taking, and a seamless handoff to the right person when needed. The result? Better first-contact resolution, lower costs, and happier customers.
Want to learn more about Telappliant and our full range of communication solutions? Visit telappliant.com
Customer-first communication
We believe every caller deserves a prompt, professional response, whether it's 2pm or 2am.
People over technology
Ella is built to support your team, not replace them. She handles the routine so your people can focus on what matters.
Built for UK business
Headquartered in the UK, we understand the nuances of British business communication and compliance.
Clarity and trust
No jargon, no hidden fees, no lock-in tricks. We earn trust through transparency and results.