Connect Ella to the tools you already run on

    Ella sits inside your existing stack: CRM, calendar, helpdesk, telephony and inbox so every call is captured, logged and actioned where your team already works. Standard integrations are configured during onboarding, with bespoke connections available as part of custom plans.

    Ella connecting CRM, calendar, helpdesk, telephony and inbox apps into a single integration hub

    Works with the tools you already use

    Ella can be connected to your CRM, calendar, helpdesk, telephony and inbox, so every call is captured where your team already works.

    CRM

    HubSpot, Salesforce, Pipedrive, Zoho

    Calendars & booking

    Google Calendar, Microsoft 365, Calendly

    Helpdesk & tickets

    Zendesk, Freshdesk, Intercom

    Team comms

    Slack, Microsoft Teams, Gmail, Outlook

    Telephony

    Microsoft Teams Phone, 3CX, SIP trunks

    Spreadsheets & data

    Google Sheets, Airtable, Notion

    Marketing & forms

    Mailchimp, Typeform, web form capture

    Custom systems

    Webhooks, REST APIs, bespoke endpoints

    Integrations are available on request for thousands of popular business apps. Tell us what your team uses and we will confirm what is possible.

    Updates where you work

    Ella can pass call details, messages and bookings into your systems after each call

    Your data requirements

    Every integration is scoped with your data protection requirements in mind

    Built for you on request

    We scope and build the integrations you need, with no engineering work on your side. Integration work may carry a one-off cost

    Telappliant team configuring Ella integrations with a UK business

    How integrations are delivered

    Our UK team handles the heavy lifting: mapping your systems, configuring the connections and testing end-to-end before Ella goes live. No engineering effort required on your side.

    Discovery

    We map the systems Ella needs to read from and write to, and the events that should trigger updates.

    Configuration

    Our team sets up the connections around your agreed systems and data requirements, with no engineering effort on your side.

    Go live

    We test end-to-end with your stack, then switch Ella on. Changes and new integrations can be added at any time.

    Standard integrations are included in onboarding. Complex or bespoke integrations are scoped and quoted as part of a custom plan.

    Stop losing customers to voicemail

    See how Ella answers calls, shares information, and connects callers to your team in a personalised 30-minute demo.