Connect Ella to the tools you already run on
Ella sits inside your existing stack - CRM, calendar, helpdesk, telephony and inbox - so every call is captured, logged and actioned where your team already works. Standard integrations are configured during onboarding, with bespoke connections available as part of custom plans.
Works with the tools you already use
Ella connects into your CRM, calendar, helpdesk, telephony and inbox - so every call is captured where your team already works.
CRM
HubSpot, Salesforce, Pipedrive, Zoho
Calendars & booking
Google Calendar, Microsoft 365, Calendly
Helpdesk & tickets
Zendesk, Freshdesk, Intercom
Team comms
Slack, Microsoft Teams, Gmail, Outlook
Telephony
Microsoft Teams Phone, 3CX, SIP trunks
Spreadsheets & data
Google Sheets, Airtable, Notion
Marketing & forms
Mailchimp, Typeform, web form capture
Custom systems
Webhooks, REST APIs, bespoke endpoints
Connects to 6,000+ business apps through our integration layer. If your team uses it, Ella can plug into it.
Two-way sync
Ella reads context from your systems and writes back updates in real time
UK-hosted middleware
Connections run through UK infrastructure, aligned to GDPR and Cyber Essentials
Configured for you
Standard integrations are set up during onboarding, no engineering work on your side
How integrations are delivered
Our UK team handles the heavy lifting - mapping your systems, configuring the connections and testing end-to-end before Ella goes live. No engineering effort required on your side.
Discovery
We map the systems Ella needs to read from and write to, and the events that should trigger updates.
Configuration
Our team sets up the connections through our UK-hosted integration layer - no engineering effort on your side.
Go live
We test end-to-end with your stack, then switch Ella on. Changes and new integrations can be added at any time.
Standard integrations are included in onboarding. Complex or bespoke integrations are scoped and quoted as part of a custom plan.