AI phone answering for small business UK
AI phone answering for UK small businesses
If you are on the tools, in a meeting or out on site, Ella picks up, greets the caller in a natural British voice, captures what they need and either answers the question or sends the job request straight to you
- Designed for sole traders and small UK teams
- Books appointments straight into your calendar
- Texts you a summary the moment the call ends
- Starts from a low monthly tier with no setup fee
Why small UK businesses choose Ella
Win more jobs
Most callers ring two or three businesses. The one who answers first usually wins the work
Look bigger than you are
A polished, consistent greeting gives sole traders the front-of-house of a much larger firm
Capture booking requests
Ella records the job or appointment the caller wants and sends the details to you to confirm. Diary connections can be scoped on request
Affordable from day one
A fraction of the cost of a part-time receptionist, with no NI, holiday or sickness to plan for
Built for British SMEs by a British telco
Ella is built and run by Telappliant Ltd, a UK telecoms provider serving small businesses since 2003. Our team can discuss your data protection requirements, including access, recording and retention, before you start using Ella
Simple UK pricing
Entry tier is sized for sole traders. Step up to higher plans only when your call volume grows
Small business answering: common questions
What could your typical calls look like?
Explore fictional industry examples showing approved-information answers, messages and requests for your team to review.
Explore industry use casesExplore related solutions
Stop juggling the phone and the day job
Let Ella handle the phone so you can focus on the work. Speak to our UK team about a free trial this week