AI phone answering for small business UK
If you are on the tools, in a meeting or out on site, Ella picks up. She greets the caller in a natural British voice, captures what they need and either books the job, answers the question or sends the lead straight to your phone
Most callers ring two or three businesses. The one who answers first usually wins the work
A polished, consistent greeting gives sole traders the front-of-house of a much larger firm
Ella checks your calendar, offers the next available slot and confirms the booking by SMS
A fraction of the cost of a part-time receptionist, with no NI, holiday or sickness to plan for
Ella is built and run by Telappliant Ltd, a UK telecoms provider serving small businesses since 2003. All call data is held on UK infrastructure, encrypted AES-256 at rest and TLS 1.2+ in transit, with GDPR-compliant data handling baked in
Entry tier is sized for sole traders. Step up to higher plans only when your call volume grows
Let Ella handle the phone so you can focus on the work. Speak to our UK team about a free trial this week