AI receptionist insights for UK business

    Practical guides on AI receptionists, virtual talking agents and automated phone answering, written for UK business owners deciding whether AI fits their team.

    How to divert unanswered mobile calls to Ella
    Featured articleHow It Works

    How to divert unanswered mobile calls to Ella

    A simple UK guide to keeping your mobile ringing normally while Ella answers only when you are busy, out of signal or unable to pick up.

    8 Oct 20269 min read
    AI vs human virtual receptionist: an honest UK comparison
    AI Receptionist

    AI vs human virtual receptionist: an honest UK comparison

    A balanced UK buyer's guide comparing AI call answering, an in-house receptionist and an outsourced human answering service, including when each one fits and when AI does not.

    7 Jul 20269 min read
    After hours virtual receptionist: the UK business guide
    AI Receptionist

    After hours virtual receptionist: the UK business guide

    Most missed calls happen after 5pm. Here is how an after hours virtual receptionist keeps your phone answered when the team is off, without an overnight call centre.

    25 Jun 20268 min read
    What is an AI receptionist?
    AI Receptionist

    What is an AI receptionist?

    A plain-English guide to AI receptionists: what they do, how they differ from voicemail and IVR, and where they fit in a UK business.

    23 May 20266 min read
    How does an AI receptionist work?
    How It Works

    How does an AI receptionist work?

    A step-by-step look at what happens between the moment your phone rings and the moment the caller gets an answer.

    23 May 20267 min read
    Professional voicemail greeting examples for UK businesses
    How It Works

    Professional voicemail greeting examples for UK businesses

    Copy-and-paste voicemail greeting templates for UK businesses, covering after hours, holidays and busy periods, plus when to replace voicemail entirely.

    16 Jun 20267 min read
    How much does an AI receptionist cost in the UK?
    Pricing

    How much does an AI receptionist cost in the UK?

    Typical UK pricing for an AI receptionist used alongside your human team to cover overflow, out-of-hours and peak call volumes, so no caller is left waiting.

    23 May 20266 min read
    Will AI replace receptionists?
    Industry Trends

    Will AI replace receptionists?

    An honest look at where AI receptionists outperform humans, where humans still win, and what most UK teams will actually do in practice.

    23 May 20266 min read