AI receptionist UK

    The AI receptionist built for UK businesses

    Ella answers calls in a calm, natural British voice, captures the details you need and passes the call to the right person when it needs one. Set up from knowledge you approve, so it supports your team when they are busy or out of hours

    • Answers calls 24/7 with no hold music
    • Configured around your business information and call flows
    • Captures booking, callback and quote requests for your team
    • Hand-off to a human the moment it matters
    Receptionist greeting a visitor at the front desk of a modern UK office
    Illustrative image

    What a UK AI receptionist gives you

    Never miss a call

    Every ring is answered first time, including evenings, weekends and bank holidays

    Sounds genuinely human

    A natural British voice with the manners of a trained receptionist, not a clunky IVR

    From Telappliant Ltd

    Discuss your call handling and data protection requirements with our UK team

    Connects when you need it

    Messages arrive by email as standard. CRM, calendar and helpdesk connections are scoped and configured on request

    Why UK businesses pick Ella

    Ella is a product of Telappliant Ltd, a UK telecoms provider with two decades of experience supporting British SMEs. Discuss your data protection requirements, access arrangements and retention needs with our team before deployment

    For UK businessesData protection requirementsDiscuss your requirementsTelappliant Ltd

    Simple UK pricing

    Four plans from Starter at £49 per month to Enterprise, each with included call minutes and clear rates for extra minutes. A one-off setup fee from £50 applies

    View plans

    AI receptionist UK: common questions

    What could your typical calls look like?

    Explore fictional industry examples showing approved-information answers, messages and requests for your team to review.

    Explore industry use cases

    Replace voicemail with a UK AI receptionist

    Stop letting calls slip into voicemail. Speak to our UK team about putting Ella in front of your number this month