AI receptionist UK
Ella answers calls in a calm, natural British voice, captures the details you need and passes the call to the right person when it needs one. Set up from knowledge you approve, so it supports your team when they are busy or out of hours

Every ring is answered first time, including evenings, weekends and bank holidays
A natural British voice with the manners of a trained receptionist, not a clunky IVR
Discuss your call handling and data protection requirements with our UK team
Messages arrive by email as standard. CRM, calendar and helpdesk connections are scoped and configured on request
Ella is a product of Telappliant Ltd, a UK telecoms provider with two decades of experience supporting British SMEs. Discuss your data protection requirements, access arrangements and retention needs with our team before deployment
Four plans from Starter at £49 per month to Enterprise, each with included call minutes and clear rates for extra minutes. A one-off setup fee from £50 applies
Explore fictional industry examples showing approved-information answers, messages and requests for your team to review.
Explore industry use casesStop letting calls slip into voicemail. Speak to our UK team about putting Ella in front of your number this month